- Make sure the server, account number and password are accurate.
- If you are copying and pasting make sure you are not copying/pasting extra characters (e.g. space before or after the password)
- Check that you are connecting your Trading password, NOT your Investor password.
- If your MT5 password is longer than 15 characters you need to change it to a shorter one.
- If you have Signal account already connected you must close all trades from that account before you can link a new account.