When you open an account with FinPros, you agree to comply with all applicable laws and regulations against money laundering and terrorism financing. We operate in a regulated environment FinPros and take all the necessary measures to ensure we do not onboard individuals involved in criminal activities. We are legally required to verify the identity and residential address of all our clients. This is the reason we require you to upload your photo ID and residence information.
FinPros does not offer its services to clients before they verify their identity and residential address. This is to protect both parties (you and us) from fraud as well as guard your privacy.
FinPros requests from its new clients to perform identity and residential address verification, before they can trade with us for the first time.
Our requirements for identity verification are the following:
After you create your FinPros account and login successfully, a window will pop up for you to upload your documents. If you decide to skip this part for later, you can always reopen the window by clicking on the Dashboard → Upload.
With FinPros, you can deposit your funds in 3 different ways.
We might need to ask for further documentation depending on your choice of payment to ensure the legitimacy of the funds deposited into your account.
Debit/credit card: You may add your card details in your client Area, the one you will use for your deposits and withdrawals. Please ensure that the card is under your name and is refundable.
Bank transfer: You may add your card details in your Client’s Area, the one you will use for your deposits and withdrawals. Please ensure you will be transferring from your own bank account.
Crypto Wallet: You may add your card details in your Client’s Area, the one you will use for your deposits and withdrawals. Please ensure that the Wallet is under your name and is refundable.
To update any personal details in your trading account, please contact us by sending an email to [email protected]. In the email, please make sure to explain the information that you require to update and explain the reason for the change. Relevant information and supporting documents should be provided upon such request.
For example, if you require a name change due to marriage, kindly provide your Marriage Certificate.
If you wish to update your previously provided address, please provide us an updated Proof of Address.
FinPros customers are required to verify their accounts for identification and security purposes as per regulatory requirements. For those reasons we ask you to submit the documents required:
There are several deposit limitations on your account, depending on the payment method.
Yes. FinPros is protected by SSL (Secure Socket Layer), which encrypts and secures all sensitive information submitted by our customers, such as credit/debit card numbers, passwords, etc.
Login to your FinPros account, click on “My Wallet” and choose your payment method.
First you need to add your Bank details/Credit Card/Crypto Wallet. Our BackOffice Department will approve your payment method so you would be able to deposit money.
No. The source of all deposits must originate from a payment method registered in your own name.
If you have a personal account with us, then you can only fund it from your personal accounts or credit/debit cards. On the flipside, if you register a corporate account with us, FinPros will only accept deposits done from a corporate credit/debit card/account in the name of your company.
Yes, you can. You may only be required to provide a bank statement as evidence to confirm that you are one of the account holders.
In agreement with Seychelles’ Financial Services Authority (‘FSA’) client funds rules, all client funds are securely held in segregated client bank accounts.
Overnight financing for positions is when you keep positions open overnight, also referred to as a swap. If you keep positions open past rollover time (22:00 GMT) you will either earn or get charged the swap value. The value of the swap depends on the size of your open position, the instrument you are trading, your account type and the direction of your position. There are different swaps for long positions and short positions on each instrument.
Swaps apply triple on Wednesday, because that’s how the banks supplying liquidity to the financial markets apply them. This has to do with the way spot Forex contracts are settled. Spot Forex transactions have a 2-day settlement period. A spot FX transaction made on a Monday, settles on the following Wednesday. Trades from Tuesday settle on Thursday etc. But trades rolled into Thursday settle on the following Monday as there are no settlements over the weekend when banks are closed. Hence the reason for triple swaps applying to running positions at Wednesday rollover time.
We do not charge currency conversion fees. When you move funds between wallets of different currency denominations, we use the exchange rate of the previous night’s close on our platform.
FinPros offer multiple account types, suitable for a variety of traders and trading styles. Each account type has a unique fee structure. To compare the account types, visit the following page: FinPros Accounts.
There are no hidden fees at FinPros. We are fully transparent about our fees.
In both cases you trade in real market conditions. The only difference between the two, is that in the Real account you are risking real money.
MT5 Demo Account has no time limit. You can use the Demo account as long as you want to familiarize yourself with the platform and sharpen your trading skills.
Login to your FinPros account, click on “Trading Accounts” → “New Demo Account”.
FinPros uses the award-winning platform Meta Trader 5, as their trading software.
You can access the MT5 Platform on your PC/Mac or through any mobile device iPhone/iPad and Android devices.
Open the MT5 platform. Go to “File” → “Change My Password”→ enter your current password and then your new password below.
Yes, FinPros provides its services only to corporate clients as well. Corporate accounts can be registered in the name of a company.
No, your money will be completely risk-free while using the demo account.
Yes, clients may open up to 8 real trading accounts and 4 demo accounts.
A Signal is an account that you can copy. At the top of the “Account” tab you can see the number of Signals you are copying. Tap the number to seee the list of Signals you have chosen to copy.
Proportional by Equity:
Your trade sizes will be proportional to your Equity relative to the Signal’s Equity
Mirror Master Size:
Your trade sizes will be the same as the Signal’s irrespective of the equity on your account
Locks the size of trades for all trades
When you copy a Signal using the “Proportional by equity” option, this it adjusts the size of the trade in proportion to your account size relative to the Signal’s account size. This means you are taking a similar risk to the Signal you’re copying. If the Signal’s account size has 10 times more Equity than yours, and the signal opens 1 Lot of USDJPY, the app will open a trade 10 time smaller on your account (0.1 Lots).
Please double-check that you have indeed stopped copying the Signal. For more information on how to stop copying a Signal check our FAQ “How do I stop copying a Signal?”.
You can be a Signal by choosing that Signal option when you link your account and having an opening account balance of at least $500. Most Signals have at least 6 months of trading experience and positive results.
Max drawdown is determined by calculating the client’s running profit, minus the running profit of open trades, and subtracting this from the High Watermark (HWM). Running profit is the net profit of each trade collated including swap and commission charges. The drawdown will not take into account trades placed by the client themselves nor deposits or withdrawals.
If a deposit or withdrawal is made then your max drawdown will need to be reset to adjust to the new balance. You can also reset your max drawdown to take into account how trading has affected your balance.
The Drawdown figure displayed on the “Account” tab in the app is calculated differently and only takes into account realised profit and loss.”
Most Signals prefer to set a Performance Fee, but you have the option to charge a Subscription Fee instead.
If you choose to copy a Signal that charges a Subscription Fee, this fee is charged to your trading account monthly and deducted at the beginning of each calendar month.
Important: Irrespective of how long you have been copying for the month, you’ll be charged the full Subscription Fee.
At the beginning of each calendar month.
Important: Irrespective of how long you have been copying for the month, you’ll be charged the full Subscription Fee.
Performance Fees are calculated weekly. A Performance Fee is deducted in arrears based on the extent to which total aggregate profit has been achieved considering all closed and open positions, subject to a High Watermark (HWM). If you are copying multiple Signals at the same time, the copy trades of different Signals are considered “in silo” and losses made by copying one Signal do not impact the Performance Fees owed to another; the overall profitability of the Copier’s account is not relevant.
The High Watermark is based on the highest value that a client account has achieved. i.e. Performance Fees will only apply if the Copier continues to increase its profits. The watermark is reset each time the Copier increases its profits; the gain minus the Performance Fee will become the new benchmark. If a Copier suffers losses, then the watermark will remain the same and Performance Fees will apply again when they’ve recovered those losses and made a further profit.
A Copier may make a profit which exceeds the High Watermark but then suffers losses in the same reporting period which reduces their profit back below the High Watermark. Under these circumstances, Performance Fees will be rolled over to subsequent reporting window (the next week) and paid when losses are recovered.
Performance Fees are calculated weekly. They are charged to a Copier’s trading account when they have been processed and the deduction will be clearly labelled in their trading statement. A deposit will be made in Signal’s trading account shortly after minus an admin Fee.
Performance Fees are calculated weekly. They are deducted shortly thereafter when they get processed. They are labelled clearly in your account.
The High Watermark (HWM) is the highest value the gains of a Trading Account have ever reached. The HWM is the benchmark for applying Performance Fees. i.e. Performance Fees will only apply if the Copier continues to increase their profits. The High Watermark is reset each time the Copier increases their profits; the gain minus the Performance Fee will become the new benchmark. If a Copier suffers losses, then the watermark will remain the same and Performance Fees will apply again when they’ve recovered those losses and made further profit.
If you tap “Positions” and then choose “Missed”, there is an explanation for every missed trade. Such as not enough money in balance, Market not available etc.
Our system works by sending out the request for a trade to be placed and then waits for a response from the trading server. This is instantaneous but we will wait for as long as 15 minutes. If the trade remains within the price parameters set by the Signal you are copying, the trade will be executed within those 15 minutes. After 15 minutes the trade will not be copied. This is why your trade execution could be late or missed.
No, you can only use one Trading Account per profile.
You can only link a FinPros “Social Pro” account.
Important: when you delete your account you will be automatically logged out